IT Support Surprise, AZ: Reliable, Local Solutions That Just Work

Tired of losing time to slow networks and sudden crashes? Our IT support in Surprise helps your business stay up, running, and ready for growth—without the stress.

5/5 reviews

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Business owner receiving local IT support in Surprise, AZ, from a technician in a modern office setting
The Best MSP Since 2015 - 2023   ★

15+ awards received

200+ clients served

+28% efficiency increase

98% customer satisfaction

An IT consultant walking with a local business owner in downtown Surprise, Arizona, discussing technology solutions

Welcome to Surprise, AZ

Surprise isn’t just growing—it’s thriving. From the Grand Avenue corridor to the expanding business parks around Bell Road, local companies are getting busier and more digital by the day. But with growth comes growing pains. And if your tech can’t keep up, you’ll feel it fast—in lost time, frustrated customers, and missed opportunities. That’s where we come in.

At 365 Managed IT, we help Surprise business owners stay ahead with dependable, local IT support that actually solves problems. Not just once, but every time.

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Why do businesses like yours choose our support?

We don’t believe in one-size-fits-all. You deserve support that’s designed around your needs, not some template. Here’s what makes our clients stay with us for years:

We treat your problems like they’re our own

When something goes down, we jump in fast—often before you even know there’s an issue.

We help you get your time back

Less time troubleshooting means more time growing your business.

We save you money in the long run

Efficient systems don’t just work better—they help you avoid expensive downtime and fixes.

We make tech simple

No jargon. No complicated processes. Just answers.

We protect your peace of mind

With proactive monitoring and security tools, you can stop worrying about what might go wrong.

We grow with you

Whether you’re adding one staff member or opening a second location, we scale up support without skipping a beat.

Our benefits as an IT support in Sandy Springs

What you get with our IT support in Surprise

There’s a reason we’ve served over 200 clients in Arizona—and why most stay with us long-term. Here’s what you can count on when you partner with us:

FREE IT consultation

Let’s talk—no pressure, no confusing sales pitch. Just a friendly chat about what’s going on and how we might help.

+28% efficiency increase

That’s the average gain our clients see. We fine-tune your systems to run smoother and smarter, so your team can do more with less.

Partners for life

We don’t just show up for installs and leave. We walk with you through every update, every hiccup, and every major shift in your business.

Local expertise

We know Surprise, AZ. That means faster on-site visits, better local solutions, and service that understands your business inside and out.

Scalable solutions

From one desk to 100, our support service adapts with you. Growth should feel exciting, not overwhelming.

Remote support

Sometimes you need answers now, not next week. Our remote assistance helps get you back up and running in minutes, not days.

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Business owner relieved after successful desktop repair and network setup by a certified technician

What am I getting?

When you choose our managed IT services in Surprise, you’re not just getting a vendor—you’re getting a true extension of your team.

Need to upgrade your system? We’ve got it. Need to fix your network today? Done. Need remote or on-site help? We’ll be there.

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Accreditations

Our technicians are fully certified to handle your systems with care and precision. We’re proud to hold credentials from Microsoft, Cisco, CompTIA, and industry-specific compliance programs like HIPAA and PCI.

We're also certified experts in Google Workspace™ and Microsoft 365™—so whatever tools you use, we know how to support them.

An IT staff member displaying certifications from Microsoft, Cisco, and CompTIA on the office wall
The IT company team proudly holding industry awards for top service provider in Arizona

Awards & recognition

We’ve earned over 15 industry awards for our service excellence, including recognition as one of Arizona’s top IT providers. With a 98% client satisfaction rate, 200+ businesses served, and an average 28% efficiency boost for our clients, the real reward is helping local businesses thrive.

Ready to take the next step?

If you're tired of waiting for things to break—or for someone to finally fix them—let's talk. Whether you're facing constant downtime, need help with your setup, or simply want your tech to feel... easier, we're here to make that happen.

Reach out through our quick contact form or give us a call. We’ll listen, ask the right questions, and work with you to find the right solution—whether that’s a full-service IT package, a security upgrade, or just reliable support when you need it most.

No pressure. No complicated process. Just clear steps to get your business running better with the IT support Surprise businesses deserve.

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Business owner calling IT support while working at their computer in a small Surprise office

Local landmarks

A private Christian university with a strong business and IT curriculum, Ottawa University supports students aiming to enter the tech world. Their campus in Surprise helps train future tech leaders and IT professionals, making it a key local institution aligned with our mission to empower businesses through smarter tech.

West-MEC provides career and technical education, including IT certifications, to high school students and adults. Their hands-on approach gives the Surprise community access to real-world tech training, preparing students for roles in cybersecurity, network support, and more.

An IT technician shaking hands with a smiling business client after resolving technical issues

Satisfaction guaranteed

Your trust means everything. That’s why we back our services with a simple, strong satisfaction guarantee: if something isn’t working the way it should, we’ll make it right—fast. No drawn-out processes. No finger-pointing. Just real support, real solutions, and real people who care about keeping your business up and running.

We’re not here for quick fixes. We’re here to be the team you can rely on—today, tomorrow, and long after the first ticket is closed.

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Helpful resources

Surprise Regional Chamber of Commerce

Great for networking, workshops, and staying in the loop with local business growth opportunities. They often spotlight tech-forward events for businesses in Surprise.

City of Surprise Economic Development Department

Get access to programs, grants, and business support tools—many of which are geared toward modernizing your operations.

Business owner browsing the Surprise Chamber of Commerce website for local tech support info
A technician donating gently used office computers to a local nonprofit organization in Surprise

We recycle, donate & give back

Our tech shouldn’t hurt the planet—or sit unused in a closet. That’s why we support e-waste recycling efforts and donate usable equipment to local schools and non-profits in the Surprise, AZ area.

When your old systems get an upgrade, we help make sure they’re put to good use—or disposed of properly. It’s one small way we give back to the community that’s trusted us with their business.

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Want to work with us?

We’re always looking for smart, curious, and kind people to join the team. If you’re passionate about tech, love solving problems, and want to help local businesses grow, check out our careers page here and see if there’s a role for you.

Even if you don’t see the perfect fit today, reach out anyway. We’re growing fast, and we’re always on the lookout for great people.

An IT recruiter speaking with a potential new team member in a casual job interview setting

Let’s fix the tech so you can focus on the work

You didn’t start your business to deal with lagging computers, failed backups, or slow support lines. But in today’s world, your IT setup plays a big part in whether your business thrives or falls behind.

Let us help you fix your network, clean up your systems, and put smarter solutions in place. Whether you’re looking for a one-time computer repair service or long-term managed IT services, we’re here to make it easy.

We’re local. We’re responsive. We care about your business like it’s our own. So go ahead—get in touch. We’ll talk, listen, and build a plan that actually works for you.

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Frequently asked questions

What types of computer support do you offer for businesses in Surprise?

We offer complete computer support for small and mid-sized businesses—including desktop setup, hardware repairs, system monitoring, and software troubleshooting. Whether you're just getting started or scaling up, we’re ready to support your entire tech environment.

Do you offer on-site computer repair in Surprise, Arizona?

Yes, we do! Our onsite technicians can come to your location for quick, efficient computer repair and system checkups. We’re local to the Surprise, Arizona area, so you won’t be waiting days for someone to show up.

Is your support service reliable for 24/7 business needs?

Absolutely. We pride ourselves on being reliable and responsive. Our 24/7 support service ensures you get help whenever issues strike—day or night. You can always rely on us to keep your systems stable and secure.

What makes your services in Surprise different from other IT providers?

We offer a personalized, hands-on approach. Our team lives and works in Arizona, so we understand the local market and tech challenges businesses here face. With a tailored range of services, we don’t just fix things—we prevent problems before they start.

Can you help me recover lost data or system files?

Yes—we specialize in helping businesses recover data from hardware failures, accidental deletions, and cyber incidents. Our data backup and recovery solutions are secure, fast, and designed to help you save time and money when disaster strikes.

Is Surprise IT support only for large companies?

Not at all. We focus on helping small and medium-sized businesses across a wide range of industries. Whether you have five computers or fifty, our surprise IT support team is ready to scale with you, without overcomplicating things.