Many IT maintenance, management and support tasks have traditionally been performed on a system-by-system or site-by-site basis. 365 Managed IT is able to automate many tasks across systems and customer sites, thereby significantly reducing the time required for expensive technical staff to go on-site to address your needs.
Improvements in service that you can expect to see when you sign on with 365 Managed IT include faster resolution, improved security, optimizations in your IT infrastructure, and detailed information to support more accurate budgeting.
365 Managed IT delivers efficient IT management, maintenance and support to our customers on a monthly contract basis, using remote monitoring and management technology. As a result, our customers experience an overall lower cost of owning and supporting IT, enjoy predictable costs, and avoid large unplanned expenses.
Fast and reliable disk-based backup solutions that capture full, differential and incremental point-in-time backup images of your entire system. This includes the operating system, applications, configuration settings and data which can be stored locally and/or offsite.
Disaster Recovery Services
While a good backup solution a key component of any good disaster recovery plan it is only one component. A comprehensive plan must be in place which includes documented business processes, the backup solution, recovery options and test plans.
Help Desk services seamlessly extend and enhance our monitoring, remediation and support services. Our Help Desk services deliver reliable, 24 x 7 managed services and technical support to your users 365 days a year.
365 Managed IT combines it's managed services and partnerships with leading data centers and hosted application providers to offer a number of managed hosting solutions. These fully managed solutions include: Anti Spam, Anti Virus, Co-location, Content Filter, Exchange, Office 365, Private/Public Cloud.
Remote Monitoring and Management
Our RMM services include industry-leading monitoring and alerting for your IT assets, so we will always be notified immediately when emerging and actual problems exist. This allows them to take care of issues faster and often before you experience unplanned system downtime, which can protect your business operations and result in cost savings.
365 Managed IT's Project Services are available to assist your business in deploying the latest in hardware and software and our Support Services are available to provide support for your business IT systems and users on an as needed basis.
Project and Support Services
Implementation and support physical and virtual server hardware, operating systems and applications.
Implementation and support LANs and WANs including firewalls, routers, switches and wireless solutions.
Implementation and support of Direct Attached Storage (DAS), Network Attached Storage (NAS) and Storage Area Network (SAN) solutions.
Implementation and support of business applications, email and database solutions
Implementation and support of network clients including desktop PCs, Macs, notebooks, tablets and mobile devices.