Providing a Complete Suite of IT Solutions
Help Desk Services
365 Managed IT, integrated, Help Desk services seamlessly extend and enhance our monitoring, remediation and support services. Our Help Desk services deliver reliable, 24 x 7 managed services and technical support to your users 365 days a year.
All your Help Desk users receive a desktop Support Assistant icon, email address, and toll-free number to access Help Desk services.
Help Desk supports all end-user technologies including PCs, Macs, mobile devices, and the applications they use every day.
Help Desk can automatically escalate issues to our NOC or or onsite technicians with a comprehensive record of issues.