Help Desk Services

365 Managed IT, integrated, Help Desk services seamlessly extend and enhance our monitoring, remediation and support services.  Our Help Desk services  deliver reliable, 24 x 7 managed services and technical support to your users 365 days a year.

 

 

All your Help Desk users receive a desktop Support Assistant icon, email address, and toll-free number to access Help Desk services.

 

Help Desk supports all end-user technologies including PCs, Macs, mobile devices, and the applications they use every day.

 

Help Desk can automatically escalate issues to our NOC or or onsite technicians with a comprehensive record of issues.